Help Desk Associates required for a Software MNC

Job Description
- Provide First Level "Technical support" to our clients based in USA
- Need to support US based customers, 24 * 7 working cycle, mostly night shift operations
- Providing phone support to US based customers
- Both experienced candidates and fresher's may apply

Note: Only Graduates or HSC+Diploma are hired. UnderGrads Please Excuse..

Company Profile
Founded: 1996
Headquarters: Waltham, Massachusetts
Employees: 4,500+
Locations: Solutions centers in 26 countries
Revenue: $461 million (2008)

Lionbridge (NASDAQ: LIOX) provides globalization and offshoring services that enable clients to develop, release, manage and maintain their enterprise content and technology applications globally.

Through its translation and globalization service offerings, Lionbridge adapts client products, Web sites and content to meet the linguistic, technical and cultural requirements of customers, partners and employees worldwide.
Lionbridge has a 4500+ employee force spread across 26 countries worldwide. In India, we have two state-of-the-art Offshore Development Centers in Mumbai and Chennai employing 1400+ highly skilled professionals.

Lionbridge offshoring services include the development and maintenance of content and applications as well as testing to ensure the quality, interoperability, usability and performance of clients’ software, hardware, consumer technology products, web sites and content. Lionbridge offers its testing services under the VeriTest brand.

Lionbridge program managers, engineers, content developers, quality assurance professionals and linguistic experts work with a global community collaborate across a technology-based, global delivery platform.

Service Offerings:

• Development and Maintenance
• Localization/Translation
• Outsourced Testing
• Infrastructure Services
• Business Process Services
• Technical Publications
• E-Learning
• Interpretation

Client value and relationships:

Clients rely on Lionbridge for higher quality, faster, and more efficient development and management of global products and content. Lionbridge enjoys long term client relationships. More than 80% of the company’s revenue comes from clients that have been working with Lionbridge for 8 consecutive quarters or longer.

Representative clients:

Computer Associates, EMC, Expedia, Golden Ventures, Google, HP, IBM, Merck, Microsoft, Motorola, Nokia, Oracle, Pearson, Porsche, Sony Ericsson, Thomson, Volvo.

Email your CV at preeti.srinivasan@lionbridge.com

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