Position - Technical Support / IMAD, Australia in Mumbai

We are Hutchison 3 Global Services Pvt. Ltd. We are a 100% subsidiary of the Hutchison Whampoa Group (a Fortune 500 company that introduced 3rd Generation telecom technology to the world). Located at Mumbai and Pune and spread across an area of over 5,17,125 sq. ft., H3GS has over 10,000 employees in the age group of 18- 30 years. Unlike any other BPO or Call Centre, we work on the advanced 3G (3rd Generation) technology and provide end-to-end CRM (customer relationship management) solutions to customers of ‘3’ telecom in the UK, Australia and Ireland.

Eligibility

-Graduates with minimum 3 months of experience in Tech/semi tech process
-Under-graduates with minimum 6 months of experience out of which 3 months should be Tech/semi tech specific
-Technical experience preferred

Process Description

-Handling technical customer queries with regard to mobile phones and internet
-Trouble shooting-Broadband and internet connectivity problems
-1st & 2nd bucket collections i.e reminder calls and recovery

If you think you have it in you to be a part of the 3 mobile revolution, here's your chance. Walk in with your resume from Monday to Saturday between 10:30 a.m. and 5:30 p.m. to our office at:

Hutchison 3 Global Services Pvt Ltd
Spectrum Towers, 'A' Wing, Mindspace,
Chincholi Bunder Link Road,
Malad (West), Mumbai - 400 064
Phone: +91 (22) 6676 3333