Onfire opening for Technical Support Exective

Hi All,

We have a requirement with one of the biggest MNC in Mumbai,

Job Description:

Job Profile: Technical Support Executive (TSE)

Handling inbound calls for Client
Includes voice technical support to client
Includes Email Support to cater requests.
Provide L1 support for Service Desk, Incident Management
Being in an ITO, have a direct interaction with customers.

Troubleshoot issues related to applications (like MS Office, MS Outlook etc).
Supporting the Employees of HP in the US with thier hardware and software related issues such as VPN, Routers, Modems, Incident Management and all kinds of softwares that the Company uses
Work on the ticketing tool

Interview Location: Goregon (East), Mumbai.

Eligibilty:

1.HSC Passed with atleast 2 Yrs of work experience in International BPO experience.
2. 1.5 to 3 Years of experience in only International BPO.
3. Excellent Communication Skills.
4. Any Graduates or PG Candidates can apply for Technical Support Executive with International BPO experience.
5. So Interested Candidates Please do forward your updated resumes and the best preference will be given to excellent communications and who can join within 15 days of Notice Period.
There will be a 24 hrs pick and drop facility who fall in Westen Line (Mumbai central to Virar), Central Line (Byculla to thane) and Harbour Line(Chembur).

The best way you can reach me 040-30687171
and jaruna@magna.in

Selected candidate will be working with Magna InfoTech at the client end.

If you are interested . Please send me your Updated CV on following mail_id:
jaruna@magna.in

I would appreciate if you could refer few of your friends who are looking out for a change, if you are not interested in this opening.

About Magna Infotech ----

• Magna InfoTech is a premier provider of IT services to clients worldwide. An associate company of asset based $1 billion Nagarjuna group of companies.
• Magna Infotech is an ISO 9001:2000 certified company that offers unique solution to build, integrate and manage IT systems across a broad spectrum of industry by using a combination of on-site, off-shore methodology.
• It has offices in Europe (UK, France), USA (Danbury, CT) and India (Hyderabad, Bangalore, Pune, Delhi and Kolkata) including its own state of the art development center in Hyderabad.
• We follow onsite-offshore methodology and provide services to end-clients like Toshiba, Saint Gobain, Pitney Bowels, Lucent Technologies and Wipro Technologies.
• We are strategically positioned to cater the requirements of various clients in IT domain. We are the primary SSP (Software Service Provider) to our clients like IBM, HP, Accenture, and iFlex, CSC, Patni and Oracle Corp.
• We are primary vendors to IBM.

For client testimonials please visit www.magna.in

Thanks & Regards
Aruna Jyothi
Magna Infotech Pvt Ltd, Hyderabad
Voice: 040-30687171
E-Mail ID: jaruna@magna.in
Website: www.magna.in

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